# ms outlook and deleting messages

Category: Geeks r Us

## Post 1 by basket (knowledge is power) on Friday, 02-Mar-2012 14:43:06

Hi all,
I've started noticing that when ever I atempt to delete messages in outlook, outlook seems to be lagging. IE, when I delete a message from a sender, I have to wait 10 seconds or sometimes longer for the message to delete and for my jaws to focus back on the inbox messages view.
Is this natural, or unusual? How many other outlook users who are using jaws are noticing this or is it just me.

## Post 2 by forereel (Just posting.) on Saturday, 03-Mar-2012 19:56:27

Well it depends on what Outlook and version of Jaws. With Outlook 2010 or 20077 and Jaws 13 there is no delay. Your Outlook settings can effect this as well.
Do you clean out your deleted folder daily?
How many old messages do you keep?
Do you keep send items? Lots of factors.
I Suggest ceaning up, than seeing what you've got.

## Post 3 by bea (I just keep on posting!) on Sunday, 04-Mar-2012 9:49:09

How old is your computer? Mine aged so much so that everything got sdlow and that's whuy after 7 years I got a new computer. Everything took forever to do, including reading with open book.

## Post 4 by basket (knowledge is power) on Monday, 05-Mar-2012 0:52:42

computer is almost a year and a half and yes for real I conduct a full maintenance every week so all that stuff is taken care of.

## Post 5 by forereel (Just posting.) on Monday, 05-Mar-2012 1:39:23

No, I don't mean the computer. I mean your email client.
Tell me what version of Outlook and what screen reader.
You see Outlook stores messages and archives them, or keep sent messages in a folder, or even your deleted messages. Depending on your mail server,, example Google, or Hotmail, these messages build up and if you have lots the Outlooks response might slow.
You can clean the computer, but that cleaning doesn't touch your messages, because the computer doesn't know if you are keeping them or not.
Last, you ccan reset Outlook, meaning, remove all accounts and start fresh to see what happens. You'll remove the data files, so if you like keeping old email make sure you find it, and back it up someplace if your mail server doesn't keep it for you. The mail servers a great place to store old email. Make yourself a storage folder, than set Outlook not to sync that folder if it going to be large.
Outlook, for whatever reasons gets out of wack, or versions before 2010 tend to offten.
I have not had any issues, or had to repair others computers that are running 2010 Outlook wise yet. Its not perfect, but it seems to fix itself if you close and reopen it from time to time.