# Windows 7 64 bit Jaws mirror driver problem

Category: Geeks r Us

## Post 1 by proud_mama2009 (Veteran Zoner) on Friday, 17-Dec-2010 15:36:33

Hi all,
Please help. I'm running windows 7 pro, Jaws 12 on a dell laptop and am about to turn this thing into a flying disk! The Mirror driver keeps disabling itself and it's more than a pain to have to constantly invoke the driver. This system is running an intel graphics card Could this be the issue?

## Post 2 by sjtaylor (I can't call it a day til I enter the zone BBS) on Sunday, 19-Dec-2010 19:24:11

Sorry, but what are you actually attempting to do?

## Post 3 by Thunderstorm (HotIndian!) on Monday, 20-Dec-2010 5:23:57

I don't understand the question either.
But as far as I've heard, jaws isn't cooperating well with 64 bits. not sure since I've reformatted my dell laptop and installed 32 bit win7 and using jaws11 and it's working fine.
My another suggestion is, driver genius pro. install and that'd update your driver within few minutes or so.
Raaj.

## Post 4 by Nitrogen (Zone BBS Addict) on Monday, 20-Dec-2010 5:30:29

Hi,
It might sound abit obvious, but you didn't mention it so here goes:
1. Try checking for updates pertaining to the driver on windows update.
These driver updates would usually be found under optional updates.
2. If an update is found, let it install and usually after a restart jaws might ask to install the video intercept driver.
Install it and restart.
If that doesn't work, reinstall jaws and when the windows security comes up for installing the driver, click on install this driver anyway.
Regards,

## Post 5 by proud_mama2009 (Veteran Zoner) on Wednesday, 22-Dec-2010 6:05:57

Hmm, sorry my question didn't come across clearly. I was trying to simply start JAWS on my system. The problem has been temporarily solved after talking with FS tech support; I had to install a generic graphics driver rather than the pre-installed Dell driver which seemed to conflict with the JAWS mirror driver. I'm probably making no sense. Thanks for the replies.

## Post 6 by starfly (99956) on Wednesday, 22-Dec-2010 8:12:45

actually your making purffect sense to me, some times jaws conflics with specialized video drives that a manufacture installs.

## Post 7 by The Lil Dark Piggy (This site is so "educational") on Thursday, 23-Dec-2010 0:50:19

Yeah, I agree, that's why I just use the Generic ones.