# braile edge

Category: accessible Devices

## Post 1 by rongirl17 (Zone BBS Addict) on Wednesday, 13-Jan-2016 8:19:48

Hello all need some help with this one, trying to pair my edge to the pc but I does let me. any help please. it doesn't work when I use the usb to pair the edge with pc. it tells me can't load the driver. thanks for any help you can give me. using jaws 17 on a hp pc.

## Post 2 by WillieTheWoof (I'll have the last word, thank you!) on Wednesday, 13-Jan-2016 9:15:47

Good morning Erica. Have you installed the latest patch from Hims? Here's the link: http://hims-inc.com/resource-center/braille-edge-40/
You also might want to call hims tech support. I've never seen a braille driver load error with the Edge. Let us know how it goes and have a great day.

## Post 3 by Smiling Sunshine (I've now got the bronze prolific poster award! now going for the silver award!) on Wednesday, 13-Jan-2016 16:36:07

Isn't there also an additional driver that needs to be installed for it to work with Jaws? I'm not sure if that's changed with the updates but I'm pretty sure I had to install 2 sets of drivers. I just upgraded to 17 and W10 so I guess I'll be revisiting this issue.
Good luck.

## Post 4 by KC8PNL (The best criticism of the bad is the practice of the better.) on Wednesday, 13-Jan-2016 20:09:39

If you install the Windows drivers on JAWS 17 before trying to connect the Edge, it should work. Also be sure your Bluetooth switch is set to off.

## Post 5 by VioletBlue (Help me, I'm stuck to my chair!) on Wednesday, 13-Jan-2016 20:39:48

Maybe I need to try upgrading to Jaws 17 from 15. Jaws crashes whenever I try using the Edge, by USB or bluetooth. Maybe that will solve the problem!

## Post 6 by rongirl17 (Zone BBS Addict) on Thursday, 14-Jan-2016 12:04:18

hello all have both drivers downloaded. The help person from eye care connect got it to work last week but I havn't got a gest why I can't get it to work. she is coming back tomorrow to see if she can get it to work. and yes have jaws 17 running on a hp lop top. all new stuff. will let you all know tomorrow. using a usb connection. thanks for any other ideas. talk soon Erica.