# accessible online banking

Category: Geeks r Us

## Post 1 by lighthouse (Generic Zoner) on Wednesday, 07-Feb-2007 18:34:40

I am considering changing to Chase bank. Does anyone currently use their online banking? Is it easily navigated? Thanks.

## Post 2 by WillieTheWoof (I'll have the last word, thank you!) on Thursday, 08-Feb-2007 21:42:32

Hmmm, can't speak to that one but cann tell you I use bank of america and it's excellent. I actually use the Mac with voiceover and it's perfectly accessible.

## Post 3 by rongirl17 (Zone BBS Addict) on Friday, 09-Feb-2007 12:57:45

can't tell you about that bank but bandk of america is great I use the phone oine and the help people are great about ansering questions but yes they ask a ll of you pass works and stuff but that to make shore that it is the right person.

## Post 4 by lighthouse (Generic Zoner) on Friday, 09-Feb-2007 16:10:16

Thanks for responses. I already use Bank of America. I was getting a little discouraged because they kept changing their layout. A new learning curve too often. I have other issues with them that I have been trying to workout, so I am checking out other options.

## Post 5 by WillieTheWoof (I'll have the last word, thank you!) on Friday, 09-Feb-2007 20:51:09

Good evening. I would be interested in knowing what difficulties you are having with them. Asside from that silly sight key I have found the layout to be quite consistant. I could be wrong here and do have to admit I am looking at the sight through the safari Browser and it might handle thinkgs a little diffferently then Internet Explorer.

## Post 6 by SilkySarah (Veteran Zoner) on Friday, 09-Feb-2007 23:44:25

I use the credit card portion of Chase. It is accessible.
I have watched a few of the major banking sites evolve over time, bank of america and Chase being two of them.
So if you switch to chase, you will still probably have the problem of learning to navigate a new site, as they all change the way their site is set up from time to time.

## Post 7 by Shadow_Cat (I've now got the silver prolific poster award! wahoo!) on Sunday, 11-Feb-2007 5:33:03

Never used Chase. I bank with Wells Fargo, and their site accessibility is awesome.

## Post 8 by lighthouse (Generic Zoner) on Sunday, 11-Feb-2007 19:22:07

I have a better interest rate for my credit card with Chase. I asked Bank of America to match it and they wouldn't. Second, since October the automated phone service won't let me retrieve info about my Bank of America credit card. We thought we solved the problem because they sent me a new card with a new number and I thought it was one of those dummy cards. I shreded it. I was sent a new one and I was told that when I activated it I would be able to access the card info on the automated system. Didn't work. I guess I will give Bank of America another try online. I used to do all of my bills online, but went through the change from Fleet to Bank of America and then several other layout changes. So I guess I will just stop whineing and try again. Thanks for the replies.

## Post 9 by Polka dots and Moonbeams (I've now got the bronze prolific poster award! now going for the silver award!) on Monday, 12-Feb-2007 9:12:37

I use Washington Mutual; think they are changing to Wamu. They have been great. Been banking with them for nearly 10 years. So far, I've found their online streight forward and easy to navigate.
I've never used their bill pay though.

## Post 10 by changedheart421 (I've now got the bronze prolific poster award! now going for the silver award!) on Monday, 12-Feb-2007 13:38:05

bank of america works very good.

## Post 11 by lighthouse (Generic Zoner) on Monday, 26-Feb-2007 18:11:26

Thanks Everyone for your responses. I guess I will stick with Bank of America for awhile longer.

## Post 12 by WillieTheWoof (I'll have the last word, thank you!) on Monday, 26-Feb-2007 20:06:31

Good choice! I say this because I have been extremely satisfied with how there website works and the customer service I have received.

## Post 13 by lighthouse (Generic Zoner) on Monday, 26-Feb-2007 21:38:52

Thanks for the reinforcement.