CONTENTS

Overview of JAWS Remote Access
Remote Access System Requirements
User and Shared Profiles for Remote Access
Assigning Access Privileges
Remote Access Installation Instructions
Authorizing JAWS for Remote Access
Starting a Terminal Session
Ending a Terminal Session
Using PAC Mate Desktop
Troubleshooting JAWS Remote Access
Keystrokes for Citrix and Terminal Services

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Overview of JAWS Remote Access

Remote access software, like Citrix Program Neighborhood and Remote Desktop
Connection, allows you to establish a connection from your computer (called
the client) to another computer (called the server). Once connected, you can
run programs and view files just as if you were sitting at the servers
keyboard. The server handles all processing and data storage tasks. The client
computer acts as an intermediary between you and the server, relaying your
commands and displaying the results.

Visually, users see a graphical representation of the servers desktop on their
client computer. However, the version of JAWS installed on the client cannot
read or interact with this image. With JAWS remote access, you install a
version of JAWS on the server to provide speech and braille access to programs
you use while in a terminal session. The version of JAWS installed on the
server sends the output to the client through a virtual channel. The version
of JAWS installed on the client computer then relays this output to the user
through a synthesizer and/or braille display.

The Remote Access feature is only available for licenses of JAWS Professional
that use Internet License Manager (ILM) for authorization. You cannot use the
thumb drive version of JAWS in terminal sessions. The Remote Access feature
must be purchased separately. Contact Freedom Scientific Sales for more
information.

Note: You do not need to purchase the Remote Access option for your license in
order to use PAC Mate Desktop.

Use the following links to learn more about setting up and using JAWS in
terminal sessions:

Remote Access System Requirements

User and Shared Profiles for Remote Access

Assigning Access Privileges

Remote Access Installation Instructions

Authorizing JAWS for Remote Access

Starting a Terminal Session

Ending a Terminal Session

Using PAC Mate Desktop

Troubleshooting JAWS Remote Access

Keystrokes for Citrix and Terminal Services


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Remote Access System Requirements

System Requirements

Server System Requirements

Citrix and Terminal Services both allow client computers to connect to the
server and access programs and files stored on it through the Windows user
interface. Your server must meet the following requirements:

Microsoft Windows 2000/XP or Windows Server 2000/2003.
If you are using Citrix ICA protocol, you will need Citrix MetaFrame Feature
Release 3 or later.

Client System Requirements

Client computers can use Remote Desktop Protocol (RDP) or Citrix Independent
Computer Architecture (ICA) protocol to connect to a server and access its
programs and files. JAWS only supports Windows-based clients.

There are no additional system requirements beyond those required for JAWS and
Citrix Program Neighborhood, Terminal Services Client, and/or Remote Desktop
Connection. For more information, see JAWS System Requirements. In addition,
client computers must meet the following minimum requirements:

Program Neighborhood Client version 7.0 or later, if you are using Citrix ICA
protocol.
If you are using Terminal Services, you need either Microsoft Remote Desktop
Connection version 5.0 or later or Terminal Services Client version 5.0 or
later.
One or more serial ports, if you are using a serial hardware synthesizer or
braille display. One port is required for each device.
One or more USB ports, if you are using a USB hardware synthesizer or braille
display. One port is required for each device.


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User and Shared Profiles for Remote Access

Just as Windows provides a My Documents folder for each user on a computer or
server, JAWS allows each user to have their own profile. This profile contains
the user's custom configuration files, dictionary files, scripts, graphics
files, schemes, voice settings, and other settings. This allows different
users on the same system to set up and run JAWS in completely different ways.
JAWS saves your user settings in Documents and Settings\User Name\Application
Data\Freedom Scientific\JAWS\Settings\Enu.

In addition to these user profiles, JAWS also sets up a shared profile. JAWS
uses the settings in this shared profile whenever the user has not
specifically defined their own custom settings. The shared profile allows a
network administrator to set up a baseline configuration for JAWS according to
the needs of that network's users. JAWS saves shared settings in Documents and
Settings\All Users\Application Data\Freedom Scientific\JAWS\Settings\Enu.

Note: User settings override any identical setting specified in the shared
profile.

User and shared profiles allow JAWS to work better with Citrix MetaFrame and
Terminal Services. Each user that connects remotely to the server uses his or
her own user settings, without overriding the shared settings or the settings
of other users. Your settings for remote sessions are stored on the server and
are available if you connect to the server using the same account and a
different client computer. A user can have different settings for using JAWS
locally on the client computer and using JAWS remotely with the server.


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Assigning Access Privileges

Before installing JAWS on the server, ensure that you have full write access
to the folder where JAWS will be located. All JAWS users should have read-only
access to this folder using the same network name.

JAWS saves user settings files in the folder Documents and Settings\User
Name\Application Data\Freedom Scientific\JAWS\Settings\Enu (where User Name is
the name associated with the user account). Users must have read and write
access to these files.

Settings in shared files apply to all JAWS users on the computer or network.
JAWS saves shared files in Documents and Settings\All Users\Application
Data\Freedom Scientific\JAWS\Settings\Enu so they are accessible to each user
that logs on to the computer. Users must have a minimum of read-only access to
these files.


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Remote Access Installation Instructions

You must install JAWS on the server and all client computers. The server
and/or client must have the proper licenses with the remote access option
enabled (see Authorizing JAWS for Remote Access). In addition, JAWS 6.20 or
later must be installed on the server computer.

Installing JAWS on the Server

There are several different ways you can install JAWS on the server. If users
need speech and/or Braille access when using the server computer locally, see
Installing with Speech. This procedure installs the JAWS video driver in the
display chain and requires you to restart the server. If local users of the
server computer do not need speech and/or Braille access, see Installing
without Speech. This procedure allows you to install JAWS without inserting
the video drivers in the display chain or restarting the server. In addition,
if no local users of the server need to use JAWS, you can install the program
from a remote computer. For more information, see Installing Remotely.

Note: You must have administrative privileges for the server to install JAWS.

Installing with Speech

Do the following to install JAWS with remote access support on the server.
This procedure provides JAWS speech and Braille access for local users of the
server. You must restart the server after installation.

Insert the JAWS program CD into the servers CD drive.
When the JAWS Setup dialog box displays, choose the JAWS for Windows Setup
button. If the dialog box does not appear, press WINDOWS Key+R, type
D:\Setup.exe and press ENTER (if your CD drive is not D, substitute the
correct letter).
Note: If you are installing JAWS from the package for the Web, press WINDOWS
Key+E, navigate to the folder where you saved the package file, select the
file, and press ENTER.

When Setup asks you to select an installation type, select Custom.
Press DOWN ARROW twice to select "Client."
Press the SPACEBAR and then press DOWN ARROW to select "Entire feature will be
installed on local hard drive." Press ENTER.
Follow the instructions and complete the installation. For more information on
these options, see JAWS for Windows Setup.

Installing without Speech

Do the following if no local users need to use JAWS on the server. This
procedure allows you to install remote access support for JAWS without
inserting the video driver in the display chain or restarting the server.

Insert the JAWS program CD into the servers CD drive. If the JAWS Setup dialog
box displays, choose the Cancel button.
Press WINDOWS Key+R.
Type the following (if your CD drive is not D, substitute the correct letter):

"D:\Setup.exe" /Type Remote
Note: For JAWS 7.10 or later, if you are installing JAWS from the package for
the Web, type the name and location of the package file enclosed in quotes.
Next, type a space followed by /Type Remote. For example:

"C:\j8.0.423U_ilm.exe" /Type Remote

For JAWS 6.0 or 7.0, if you are installing JAWS from the package for the Web,
type the name and location of the package file enclosed in quotes. Next, type
a space followed by /a, another space, and /remote. For example:

"C\j600410_ilm.exe" /a /remote


Press ENTER. When the JAWS Setup dialog box displays, choose JAWS for Windows
Setup.
When Setup asks you to select an installation type, select Custom.
Press DOWN ARROW twice to select "Client."
Press the SPACEBAR and then press DOWN ARROW to select "Entire feature will be
installed on local hard drive." Press ENTER.
Follow the instructions and complete the installation. For more information on
these options, see JAWS for Windows Setup.

Installing Remotely

You can install JAWS on the server from a remote location during a terminal
session. Setup detects this type of installation and does not install JAWS
drivers into the primary display chain, so you do not need to restart the
server. Do the following to install JAWS from a remote computer connected to
the server:

Establish a remote connection between the client and server.
Insert your JAWS program CD into the client computer's CD drive. If the JAWS
Setup dialog box displays, choose the Cancel button.
In the terminal session window, open the Start menu and choose My Computer.
Select your local CD drive and press ENTER. When the JAWS Setup dialog box
displays, choose the JAWS for Windows Setup button. If the dialog box does not
appear, select the file Setup.exe and press ENTER.
Note: If you are installing from the package for the Web, type the name and
location of that file instead and press ENTER.

When Setup asks you to select an installation type, select Custom.
Press DOWN ARROW twice to select "Client."
Press the SPACEBAR and then press DOWN ARROW to select "Entire feature will be
installed on local hard drive." Press ENTER.
Follow the instructions and complete the installation. For more information on
these options, see JAWS for Windows Setup.
If you want to uninstall JAWS on the server from a remote client computer, do
not use the UnInstall JAWS shortcut in the JAWS program group. Instead,
connect to the server and open the Windows Control Panel. Choose Add or Remove
Programs and select JAWS in the list of currently installed programs. Choose
the Change/Remove button and follow the instructions to uninstall the
software.

Enabling Remote Access Support after Installation

You can enable (or disable) remote access client and/or server support after
you install JAWS. To do this, choose the Advanced button in the Basic Settings
dialog box. For more information, see Basic Settings.

Installing JAWS on Client Computers

After you install JAWS on the server, you must install the program on any
client computers that will use JAWS while accessing the server remotely.

Do the following to install the program on a client computer:

Insert the JAWS program CD into the client computers CD drive.
When the JAWS Setup dialog box displays, choose the JAWS for Windows Setup
button. If the dialog box does not appear, press WINDOWS Key+R, type
D:\Setup.exe and press ENTER (if your CD drive is not D, substitute the
correct letter).
When Setup asks you to select an installation type, select Guided.
Choose the destination folder, synthesizer components, primary speech
synthesizer, additional Eloquence languages, and Braille components. For more
information on these options, see JAWS for Windows Setup.
When Setup asks you to select remote access components, select the Client
Remote Access Support check box.
Note: Setup will only install support for Citrix if the client software is
installed on the computer. Be sure to install the Citrix client software
before installing JAWS.

Follow the instructions and complete the installation. If you have a
single-user license of JAWS, you can activate your product after the
installation.

Setting Up Published Applications for Citrix

In addition to ICA connections, you can connect to a server through a
published application. When you open the Citrix Program Neighborhood, you see
programs such as Word, Outlook, Notes, and so on. You can then start these
programs and use them just as if they were installed on your local computer.

The administrator publishes the application on the Citrix server and then sets
up the connection through the Citrix Program Neighborhood. When setting up the
published application on the client, you must specify your user name and
password. On the server, the administrator must set up JAWS to run
automatically for that user name and password. For more information, see
Starting JAWS on the Server Automatically.


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Authorizing JAWS for Remote Access

When using JAWS in terminal sessions, you must have a license that includes
the remote access option (purchased separately). After you establish a remote
connection, the version of JAWS installed on the server attempts to obtain
remote access authorization from the client computer. In order to obtain
authorization from the client, the version of JAWS installed on the client
computer must have either a stand-alone (local) license, access to a license
server with one or more free tokens, or an attached dongle. The client
computers license must include the remote access option to provide
authorization for the version of JAWS installed on the server.

If the server cannot find the correct authorization, it searches for a license
server. The license server must have one or more free tokens, and its
multi-user license must include the remote access option. The server cannot
obtain authorization from its own stand-alone (local) license or a dongle
during terminal sessions.

If the server cannot find any authorization, an error message appears and you
will not be able to use JAWS during the terminal session.

Tip: For information on activating a single-user license or setting up a
license server for a multi-user license, refer to Product Activation Overview.


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Starting a Terminal Session

After you have installed JAWS on the server and client computers and activated
your license, you can begin using JAWS in terminal sessions. To start a
terminal session, do the following:

Start the client software you are using to connect to the server (such as
Program Neighborhood or Remote Desktop).
Tip: Remote Desktop is included with Windows XP and is also available for
Windows 2000. To start this program, open the Start menu and choose Programs,
Accessories, Communications, Remote Desktop Connection.

Establish a connection to the server. For information on connections, refer to
your client software documentation.
Log on to the server using the credentials supplied by the system
administrator. If you want to save your credentials so you do not need to
enter them each time you connect, see Saving Your Logon Information.
In the terminal session window, start JAWS on the server. You will not hear
any speech or receive braille feedback until you start JAWS on the server. If
you want JAWS to start automatically after you connect to the server, see
Starting JAWS on the Server Automatically.
Tip: You can start JAWS quickly by pressing WINDOWS Key+R and typing JAWS
followed by the version number. For example, to start JAWS X.0 (where X is the
JAWS version number), you would type JAWSX and press ENTER.

Tip: For a list of keystrokes for performing standard Windows functions while
in a terminal session, see Keystrokes for Citrix and Terminal Services.

Saving Your Logon Information

JAWS does not start on the server during terminal sessions until you log on.
Therefore, it is recommended that you save your user name and password so you
do not need to enter this information when connecting to the server.

Citrix Program Neighborhood

To save your user credentials for a connection in Citrix Program Neighborhood,
do the following:

Start Citrix Program Neighborhood and select your connection.
Press the APPLICATION Key and choose Properties.
Hold down CTRL and press the TAB key until you move to the Login Information
tab.
Enter your user name and password.
Choose OK.

Terminal Services Client and Remote Desktop

To save your user credentials for a connection in Terminal Services Client or
Remote Desktop, do the following:

Start Terminal Services Client or Remote Desktop.
In the Computer combo box, select the IP address of the remote computer.
Choose the Options button.
On the General tab, enter your user name and password.
Press ALT+A to select the Save My Password check box.
Choose Save As to save this connection.

Starting JAWS on the Server Automatically

If you want JAWS to start automatically when you log in so you receive speech
and/or Braille feedback immediately, do the following:

Start a terminal session and log on to the server.
Select the JAWS shortcut on the terminal session desktop and press ENTER.
From the Options menu, choose Basics.
Move to the Automatically Start JAWS check box and press the SPACEBAR.
Choose OK to add the JAWS shortcut to the Startup folder for your user
account.
If you have local access to the server computer, you can add the JAWS shortcut
to the Startup folder manually. This provides speech feedback the first time
you log on to the server. Do the following to add the shortcut:

Log on to the computer with the account you use for remote connections.
On the Windows desktop, select the JAWS shortcut and press CTRL+C.
Press WINDOWS Key+E to start Windows Explorer.
Navigate to the folder C:\Documents and Settings\User Name\Start
Menu\Programs\Startup.
Press CTRL+V to paste the shortcut into the folder


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Ending a Terminal Session

When you have finished working in a terminal session, you can choose to either
disconnect or log off from the server. If you disconnect, you end the
connection between the client and server computers, but your user account
remains logged on. Depending on how the administrator sets up the server, this
may cause your programs and files to remain open and use system resources.
Logging off from the server ends the connection and closes all your programs
and files, ensuring that they do not consume unnecessary server resources.


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Using PAC Mate Desktop

PAC Mate Desktop is a program that allows you to establish a connection
between your PAC Mate and a computer with JAWS installed. You can connect your
PAC Mate and computer using a USB cable, network connection, modem, or
wireless local area network. Once you establish a connection, you can run
programs, read documents and Web pages, and work with files and folders on
your computer using only your PAC Mate. Commands that you issue and text that
you type are sent to your computer, and you receive speech and Braille
feedback on the PAC Mate.

Note: You do not need to purchase the Remote Access option for your license in
order to use this feature. In addition, you can use PAC Mate Desktop with JAWS
Standard or Professional.

Getting Started

To use PAC Mate Desktop, you must install JAWS 7.0 or later on the computer
you want to connect to. If you perform the guided or advanced installation, be
sure to specify that you want to install the remote access server components.

Note: It is not necessary to activate JAWS before using PAC Mate Desktop. When
you establish a remote connection, Remote JAWS uses your PAC Mate information
for authorization. Therefore, you can use PAC Mate Desktop even with computers
running versions of JAWS that are not fully authorized.

If it is not already installed, you must install version 3.0 or later of the
PAC Mate firmware. You can only install this version on the QX or BX model PAC
Mate units. PAC Mate units with earlier versions of the firmware cannot
connect through PAC Mate Desktop. You can download the latest version of the
firmware from the Freedom Scientific Web site.

Establishing a Remote Connection

After you have installed JAWS on the computer, you can begin using PAC Mate
Desktop. Establish a connection between your PAC Mate and your computer. You
can use the supplied USB cable, a network connection, modem, or wireless local
area network. For information on the different ways you can connect your PAC
Mate to your computer, refer to your PAC Mate Owner's Manual. You also need to
establish a standard or guest partnership with the computer using Microsoft
ActiveSync. Information on using ActiveSync can also be found in your PAC Mate
Owner's Manual.

After you connect your PAC Mate to your computer and establish an ActiveSync
partnership, do the following:

On your computer, open the Start menu and choose Programs or All Programs,
JAWS X (where X is the JAWS version number), Tools, PAC Mate Desktop. PAC Mate
Desktop starts and an icon appears in your Windows system tray.
Tip: If you want PAC Mate Desktop to start automatically when JAWS starts,
open the Options menu, choose Basics, and select the Automatically Start PAC
Mate Desktop check box.

On your PAC Mate, press INSERT+SHIFT+F4 if you are using the QX model or DOTS
1-5-7-8 CHORD, D if you are using the BX model. You hear, "PAC Mate remote
mode on."

After Remote JAWS starts on the computer, you can issue commands, read
documents and Web pages, and work with files and folders on your computer
through your PAC Mate.
Tip: If you are using the BX model, refer to Keystrokes for PAC Mate BX Remote
Mode for information on how to carry out certain commands and simulate QWERTY
keys and key combinations.

You can press INSERT+SHIFT+F4 on the QX or  DOTS 1-5-7-8 CHORD, D on the BX to
toggle between using the PAC Mate and the remote computer. This lets you work
with your PAC Mate without disconnecting from the remote computer.

To stop working in remote mode and end the connection, press INSERT+F4 on the
QX or DOTS 1-2-8 CHORD, D on the BX. When JAWS asks whether you want to quit,
choose OK. The PAC Mate returns to its normal mode of operation and Remote
JAWS is unloaded. To use JAWS again with your computer, you must restart the
program.

Related Topics:

Keystrokes for PAC Mate BX Remote Mode


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Troubleshooting JAWS Remote Access

Using Your Computer as a Remote Access Server and Client

If you install both the client and server remote access components, you can
use your computer as both a client and server for terminal sessions. This
means, for example, that you can use your computer at work in terminal
sessions and then go home and connect remotely to your work computer.

If you are going to connect to a computer remotely, it is recommended that you
add the JAWS shortcut to the computer's Startup folder in the Start menu. When
you log into your account during a remote terminal session with this computer,
JAWS starts automatically. For detailed steps for adding JAWS to your Startup
folder, see Starting a Terminal Session.

If you want to connect remotely to a computer that you use locally with JAWS,
it is recommended that you quit JAWS and log off the local computer before
attempting to connect to it remotely.

Tip: To log off, open the Start menu and choose Log Off. If this command is
not available, press WINDOWS Key+R, type "logoff" and press ENTER.

If you did not log off or quit JAWS before connecting remotely to the
computer, do the following:

Start a terminal session, connect to the remote computer, and log on.
Start JAWS if necessary and press INSERT+J to go to the JAWS window.
From the Language menu, select Change Synthesizer and press RIGHT ARROW.
Choose Remote Access Speech.
If you are using a Braille display, open the Options menu and choose Braille.
In the Default Braille Display list, choose "Remote Access Braille" and press
ENTER.
Before ending your terminal session, change the speech synthesizer and Braille
display back to the settings you normally use. This ensures that speech and
Braille function correctly when you return to use the computer locally.

Understanding the JAWS Virtual Channel

The virtual channel is set up automatically when you install JAWS with client
remote access components. The virtual channel sends output information that
results from a users actions in the terminal session from the version of JAWS
running on the server to the local version of JAWS installed on the client
computer. The local version of JAWS then relays this information to the user
through a software synthesizer (such as Eloquence), hardware synthesizer,
and/or braille display during terminal sessions.
The virtual channel decreases the load on the server, since the client
computer does the work of translating the output into information the user can
understand.

Video Intercept Issues

When you install the remote access components, Setup installs all the required
video intercept drivers in the display chain. JAWS uses these drivers to read
screen information in terminal sessions. When you are connected remotely to a
server, the Fsvidrdp (for RDP) or Fsvidica (for ICA) driver must be installed
in the Microsoft RDP or Citrix ICA display chain. However, you cannot use the
server locally with JAWS unless JAWSVID is installed in the Primary display
chain. When you install JAWS on the server from within a terminal session, or
if you use the /remote command line switch, JAWSVID is not installed in the
Primary display chain.
You can use Display Chaining Manager (DCM) to change the order of these
drivers or remove drivers from the display chain. To start Display Chaining
Manager, open the Start menu and go to the JAWS program group. Open the Tools
menu and choose Display Chaining Manager. For more information, refer to
Display Chaining Manager.

Modifications to the Client System

When installing JAWS with remote access components on the client system, the
following modifications are made:

Microsoft Terminal Services Modifications

Fsmvd.dll is installed in the JAWS program folder.
The value Name in the registry key My
Computer\HKEY_CURRENT_USER\Software\Microsoft\ Terminal Server Client is set
to Fsmvd.dll, located in the folder where you installed JAWS.
Note: Because this is a current user setting, certain issues may occur if you
install JAWS using one account and then run JAWS using a different account. If
any problems occur, add this key to the registry for your user account.

Citrix Program Neighborhood Modifications

Fscvd.dll is installed in the Citrix\ICA Client folder.
The following entries are added to the Modules.ini file in the Citrix\ICA
Client folder:
The [ICA 3.0]\VirtualDriver key has JAWS in the comma delimited list of
drivers.
[VirtualDriver]\JAWS=

Note: There is no value to the right of the equal sign for this entry. This is
by design.

[JAWS]\DriverName=Unsupported
[JAWS]\DriverNameWin16=Unsupported
[JAWS]\DriverNameWin32=fscvd.dll

Modifications to the Server System

When installing JAWS on the server system the following modifications are
made:

Microsoft Terminal Services Modifications

Fsvidrdp.dll is installed to the Windows or WinNT\System32 folder.
Fsvidrdp.dll is added to the video chain for Microsoft RDP. See Display
Chaining Manager for more information.
The Hjsmem folder is created in Windows or WinNT\System32 folder with full
user rights (creation/read/write/execute).

Citrix MetaFrame Modifications

Fsvidica.dll is installed to the Windows or WinNT\System32 folder.
Fsvidica.dll is added to the video chain for Citrix ICA. See Display Chaining
Manager for more information.
Note: Setup only adds this driver if Citrix MetaFrame is installed on the
server. If it is not installed, the Citrix ICA driver will not be listed in
the Display Chaining Manager dialog box.
The Hjsmem folder is created in the Windows or WinNT\System32 folder with full
user rights (creation/read/write/execute).


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Keystrokes for Citrix and Terminal Services

Because terminal session environments display a virtual desktop within a
window on your computer, some commands that you often use in Windows will have
no affect on the programs and windows in the Terminal Services environment.
For example, if you press the WINDOWS Key while working in the terminal
services environment, it opens the client computers Start menu, not the Start
menu in the terminal services window.

This section provides a list of the default Windows keystrokes that work in
the Citrix and Terminal Services environments.

Citrix Keystrokes for Windows Commands

Windows Command

Keystroke


Close the terminal session window


SHIFT+F3


Open the Windows Security dialog box (CTRL+ALT+DEL)


CTRL+F1


Open Start Menu (CTRL+ESC or WINDOWS Key)


CTRL+F2


Starts the Windows Task Manager (CTRL+SHIFT+ESC)


CTRL+F3


Switch to the next/previous window (ALT+TAB and ALT+SHIFT+TAB)


ALT+PLUS SIGN and ALT+MINUS SIGN


Cycle through items in the order they were opened (ALT+ESC)


ALT+F2

Using Standard Windows Keystrokes

By default, Citrix starts your terminal sessions in a window. If you begin
your terminal sessions in full screen mode instead, you can use the standard
keystrokes for Windows commands rather than the special Citrix keystrokes
listed previously.

To configure your custom ICA connections or an application set to open in full
screen mode, do the following:

Start Citrix Program Neighborhood. You should see either your custom ICA
connections or default application set. If you do not see either of these,
select either the Custom ICA Connections icon or the icon for the application
set and press ENTER.
From the File menu, choose Custom Connections Settings or Application Set
Settings.
Press CTRL+TAB to move to the Default Options tab.
In the Window Size combo box, select "Full Screen."
Choose the OK button.
You can also specify that you want to use full screen mode when you create a
new custom ICA connection or application. Follow the instructions provided to
create the connection or application set, and be sure to select "Full Screen"
in the Window Size combo box.

Terminal Services Keystrokes for Windows Commands

Note: If you are using full screen mode, then you can use the standard Windows
keystrokes for these commands. To switch between full screen and window mode,
press ALT+CTRL+BREAK.


Windows Command

Keystroke


Open the Windows Security dialog box (CTRL+ALT+DEL)


ALT+CTRL+END


Open programs control menu (ALT+SPACEBAR)


ALT+DELETE


Open Start menu (CTRL+ESC or WINDOWS Key)


ALT+HOME


Switch to the next/previous window (ALT+TAB and ALT+SHIFT+TAB)


ALT+PAGE UP and ALT+PAGE DOWN


Cycle through items in the order they were opened (ALT+ESC)


ALT+INSERT


Take a snapshot of the terminal session window (Print Scrn)


ALT+CTRL+NUM PAD PLUS


Take a snapshot of the active window in the terminal session (ALT+Print Scrn)


ALT+CTRL+NUM PAD MINUS


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